Customer service is really important to us, as we are participating in a pilot for the WOW awards. We are asking our students to tell us when we get it right, so we can recognise the staff who do a fantastic job, learn from their excellence and make sure we keep delivering a service that meets the needs of our students.
The WOW awards site has only been live a short period of time and there have been 3 nominations so far, two of these have been for the same member of the Student Information Desk Team at Luton.
If you would like to nominate a member of staff from the Libray or Student Services teams visit our website and make a nomination now ...
www.beds.ac.uk/wow
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